PrepHacker-RN Privacy Policy

Effective Date: July 22, 2026

1. Introduction

PrepHacker-RN ("PrepHacker", "we", "our", or "us") is an AI-powered nursing examination preparation platform developed by Touch Universe Creative Services Pvt. Ltd. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, WhatsApp services, email communications, and related services.

By using PrepHacker-RN, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

We may collect:

• First Name
• Last Name
• Email Address
• Phone Number
• Address
• Country
• State
• City
• Postal/PIN Code

Educational Information

We collect:

• Target Examination (NCLEX, DHA, HAAD, MOH, DOH, Prometric, etc.)
• Subscription Examination
• Examination Year

Account Information

We maintain:

• User ID
• User Code
• Join Date
• Last Login
• Subscription Status

Learning Analytics

To improve your learning experience, we collect:

• Practice question attempts
• Mock test performance
• Scores
• Accuracy
• Time spent
• Subject-wise performance
• Bloom's Taxonomy performance
• Readiness metrics

AI & Communication Data

When you communicate with PrepHacker-RN through:

• WhatsApp
• Email
• In-app chat

we may store conversation history to provide support, improve our AI assistant, and maintain service quality.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Personalize your learning experience
• Provide AI-assisted learning recommendations
• Calculate readiness and progress metrics
• Deliver customer support
• Send important service updates
• Process subscriptions
• Improve our platform
• Detect misuse and maintain security

4. AI Services

PrepHacker-RN uses Artificial Intelligence to provide educational assistance, customer support, and personalized recommendations.

AI-generated responses are intended to assist learning and should not replace professional nursing education or official examination guidelines.

5. WhatsApp & Email Communications

With your consent, we may send:

• Study reminders
• Trial reminders
• Subscription notifications
• Product updates
• Customer support messages

You may opt out of promotional communications at any time.

6. Data Sharing

We do not sell your personal information.

We may share limited information with trusted service providers including:

• Cloud hosting providers
• Payment processors
• Email delivery providers
• WhatsApp Business Platform
• Analytics providers

only to operate our services.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your information while your account remains active or as necessary to provide our services and comply with legal obligations.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your account
• Withdraw marketing consent

Requests may be sent to: hello@prephacker.com

10. Children's Privacy

PrepHacker-RN is intended for users preparing for professional nursing examinations and is not directed toward children.

11. Changes

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the revised policy.